Firms Adopt Digital Supply Chains to Enhance Customer Value

Firms Adopt Digital Supply Chains to Enhance Customer Value

With the advancement of digitalization, modern Supply Chain Management (SCM) software offers businesses real-time visibility and efficient logistics support. By integrating warehouse management, transportation management, and artificial intelligence, companies can better forecast demand and enhance customer satisfaction, gaining a competitive edge in a fiercely contested market.

Amazon Sellers Advised to Leverage Customer Feedback for Performance

Amazon Sellers Advised to Leverage Customer Feedback for Performance

Amazon sellers can proactively monitor and respond to feedback in "Voice of the Customer" to identify issues in products and operations and take corrective actions, reducing the risk of performance deterioration. Emphasize documenting improvement measures through "Take Action" to demonstrate a proactive approach to problem-solving to Amazon, which helps maintain good seller performance. By actively addressing customer concerns and showcasing improvements, sellers can safeguard their account health and improve overall customer satisfaction on the Amazon platform.

New Flight Alerts Boost Airline Travel Efficiency

New Flight Alerts Boost Airline Travel Efficiency

Flight Info Alerts provides airlines and travel agencies with real-time flight information, enhancing decision-making efficiency and customer service quality. Users can receive updates on global flight schedules and status changes through Azure Event Hubs, enabling personalized alerts that improve operational efficiency and customer satisfaction.

08/07/2025 Logistics
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Macau Airlines Boosts Cargo Ops with AVS GSA Partnership

Macau Airlines Boosts Cargo Ops with AVS GSA Partnership

Air Macau has partnered with AVS GSA to expand its air freight business in Thailand. Both parties will collaborate on sales and marketing, operational support, and customer service to drive market growth and enhance service quality, in response to the increasing demand for air freight.

08/04/2025 Logistics
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Maersk Launches Global Ecommerce Parcel Service

Maersk Launches Global Ecommerce Parcel Service

Maersk's e-commerce parcel solution offers streamlined and cost-effective global parcel delivery and returns services. Through an integrated logistics network and unified platform, it helps e-commerce businesses optimize their supply chain, reduce costs, and improve customer satisfaction. The service covers both domestic and international parcel transportation, providing diverse options and customs clearance support. This comprehensive solution aims to simplify the complexities of e-commerce logistics, enabling businesses to focus on growth and customer experience.

09/28/2025 Logistics
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Maersk Launches Inland Transport Tracking Service

Maersk Launches Inland Transport Tracking Service

This article provides a detailed guide on how to track inland transportation details on the Maersk platform. It covers steps such as logging into your account, locating your cargo, and viewing container information and transport instructions. Furthermore, it clarifies which parties involved in export and import shipments can access these transport details. The aim is to help users easily understand and manage their cargo information within the Maersk system.

Emirates Launches A380 Courier Express Service

Emirates Launches A380 Courier Express Service

Emirates Airlines has launched a new courier service, Emirates Courier Express, and unveiled a dedicated A380 aircraft with a distinctive “Kraft paper” livery. This initiative leverages their 40 years of cargo experience and insights into the e-commerce market's growth. The aim is to redefine the courier experience through innovative branding and efficient service, gradually expanding its global reach and solidifying its position in the air cargo sector. This strategic move combines visual appeal with operational excellence to capture market share.

11/03/2025 Logistics
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